Privacy policy

Privacy and Cookie Statement of Rugbymagazijn

May 12, 2022

Your privacy is of great importance to Rugbymagazijn. We adhere to the relevant privacy legislation, including the General Data Protection Regulation (GDPR). This means that we:

  • Clearly define our purposes before processing your personal data, as stated in this privacy declaration;
  • Store as little personal data as possible and only the data necessary for our purposes;
  • Explicitly ask for your consent to process your personal data, if consent is required;
  • Take the necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us;
  • Respect your rights, such as the right to access, correct, or delete your personal data processed by us.

Your data is safe with us and will always be used properly. This privacy statement explains what we at the Rugbymagazijn webshop do with information we learn about you.

If you have questions or want to know what exactly we keep about you, please contact Rugbymagazijn.

Handling Orders

When you place an order with us, we use your personal data to handle it neatly. We may pass your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company. For this, we use your:

  • Name and address
  • Phone number
  • Billing address
  • Email address
  • Payment details

This is done based on your consent. We keep this information until two years after your order has been completed and keep certain customer data longer due to the statutory fiscal retention obligation.

Sending Newsletters

We have a newsletter and you are added to the subscriber list only with your consent. The newsletter includes news, tips, and information about our products and services. For this, we use your:

  • Email address

This is done based on your consent. We keep this information until you cancel the subscription. The newsletter is sent out weekly by email. Its content includes:

  • New products and news about Rugbymagazijn.

You can cancel the subscription to the newsletter at any time. Each newsletter contains an unsubscribe link.

Contact Form

You can ask questions or make requests using the contact form. For this, we use your:

  • Name and address
  • Phone number
  • Email address

This is done based on your consent. We keep this information until we are sure you are satisfied with our response and six months thereafter. This helps us easily retrieve the information for follow-up questions and also helps us train our customer service to improve.

Advertising

We would like to send you advertisements about offers and new products or services. This is done via:

  • Email
  • Social media

You can object to this advertising at any time. Every email contains an unsubscribe link. You can block us or use the opt-out option.

Advertisements

Our webshop displays personalized ads. We keep track of your personal data, so we also know if you like these ads. If you give permission via our privacy banner, personal data can be used for the personalization of ads, and cookies can be used for personalized and non-personalized ads.

Provision to Other Companies or Institutions

With the exception of the parties necessary to provide the services mentioned above, we do not under any circumstances give your personal data to other companies or institutions, except when we are legally obliged to do so (for example if the police require it in the case of a suspicion of a crime).

Statistics

We keep statistics on the use of our webshop, we have access to individual data. However, we consult these data only if necessary for a purpose from this declaration.

Cookies

Our webshop uses cookies. Cookies are small files where we can store information so that you do not have to fill it in again. But we can also see that you visit us again.

You can disable the placing of cookies through your browser, but some things from our webshop will not work properly anymore.

Security

Security of personal data is of great importance to us. We ensure your data is well protected with us. We continuously adapt our security measures and pay close attention to what could go wrong.

Changes to This Privacy Statement

When our webshop changes, we must naturally adjust the privacy statement. Always pay attention to the date above and regularly check if there are new versions. We will do our best to communicate changes to you.

Your Rights

If you have questions or want to know which personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • To be informed about which personal data we have and what we do with it;
  • Access to the exact personal data we have;
  • To have errors corrected;
  • To have outdated personal data deleted;
  • To have personal data transferred to another party;
  • To withdraw consent;
  • To restrict a particular processing;
  • To object to a particular use.

Note that you must always clearly identify who you are, so we can be sure that we do not modify or delete data of the wrong person.

We will generally respond to your request within a month. This period may, however, be extended for reasons related to the specific rights of the data subjects or the complexity of the request. If we extend this period, we will inform you in a timely manner.

Filing a Complaint

If you want to file a complaint about the use of your personal data, you can send an email to contact@rugbymagazijn.nl. We handle every complaint internally and communicate further with you.

If you feel that we are not helping you in the right way, you have the right to lodge a complaint with the supervisory authority, which is called the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

Contact Details

Rugbymagazijn Huizerweg 44 1402 AC Bussum Email: contact@rugbymagazijn.nl Phone: +31 651142202

Chamber of Commerce number: 81558198